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Case study 03 · Healthcare

Dental Implant Voice Funnel

Facebook lead → AI voice agent calls, qualifies and books the consult. No lead waits, none are missed.

  • GoHighLevel
  • n8n
  • Make
  • Retell AI
  • Supabase
  • Slack
  • Facebook Ads API
of leads actioned automatically
100%
of leads actioned automatically
from new lead to booked call
<1 min
from new lead to booked call
missed leads after deployment
0
missed leads after deployment

The problem

A dental implant clinic paid for Facebook leads but called them back hours later — by which time many had booked elsewhere or stopped answering.

What we built

  • A GoHighLevel → n8n webhook bridge that fires within seconds of a new ad lead
  • A Retell AI voice agent that calls unattended, answers questions, qualifies and books into the calendar
  • Slack alerts to the team with the call summary
  • Every lead and outcome stored in Supabase
  • A show / no-show tracker so the team knows who actually arrived

How it flows

From trigger to done, step by step.

  1. Facebook ad leadForm submitted
  2. GHL → n8nWebhook in seconds
  3. AI voice callRetell agent dials
  4. QualifiedBudget, need, timing
  5. Consult bookedStraight into calendar
  6. Team on SlackWith call summary

What changed

  • ✓No lead waits for a receptionist to be free
  • ✓The team only speaks to qualified, booked patients

Why it matters · industry benchmark

Leads contacted within 5 minutes are 21× more likely to qualify than those contacted after 30 minutes.

Source: Oldroyd, MIT / InsideSales.com Lead Response Management Study, 2007